What you need to know about Microsoft Dynamics AX for Retail 2012…

Dynamics AX for Retail

It’s Powerful.

Dynamics AX for Retail 2012 is a powerful, integrated solution offers more value faster- Enables operational efficiency faster while reducing complexity

  • Purpose-Built for the New Reality of Retail
    • Immediate, accurate insight enabled by a unified solution at the store, headquarters, supply chain, and beyond
    • Complete and centralized control of hardware, UI, and user profiles to optimize for a rapidly changing workforce and multiple store formats
  • Improves Delivery of Customer Service:
    • Fully customizable UI tailored for mobile & customer-facing devices offers more personalized engagement to build loyalty
    • Quick access to real-time information enables customer choice and grows customer satisfaction
  • Empowers Your People to be more productive:
    • Role-Based UI e.g. Cashier and Store Manager, drive security, reduce shrinkage, and improve speed of service
    • Tailored Role Centers, e.g. Merchandise Manager and Purchasing Lead, provide instant access to relevant tools to prioritize tasks, and reduce training times

It’s Agile.

Dynamics AX for Retail 2012 is an agile solution that enables opportunities and reduces risk- Enables organizational responsiveness to market opportunities and expansion into new retail channels

  • Delivers a 360 Degree View of the Business:
    • Cross channel scenarios enable a consistent customer experience
    • Optimize the customer experience and supply chain through channel transparency
  • Enables scale with the flexibility to adapt:
    • Extensibility model optimizes workflows and competitive differentiation
    • Grow with new formats and penetrate emerging markets quickly with a global, multi-country solution built on a unified natural model
  • Accelerates leverage of marketplaces & social commerce:
    • Cloud-based commerce service enables new points of customer engagement and visibility through marketplaces e.g. Amazon, Ebay, Shop.com
    • Leverage social networks as e.g. Facebook & Twitter as valuable new sources of revenue, customer feedback, and digital marketing

It’s Simple.

Dynamics AX for Retail 2012 is an easy-to-use solution that drives adoption and lowers costs – Drive innovation while simplifying every stage of the retail lifecycle

  • Grows and adapts with your business though ease of upgrade:
    • Phased deployment and rollout protects the store channel
    • Consistent API’s protect investment and encourage innovation
  • Ease of implementation builds a solid foundation for user adoption and customer loyalty:
    • RapidStart, upgrade advisors, and other powerful tools drive simple, template-based configuration
    • Out of the box Retail-specific roles and security accelerates user adoption
  • Connect store associates the rest of the organization through integrated self-service collaboration capabilities:
    • Streamline basic organization collaboration with self-service SharePoint-based store and vendor portals and ad hoc, end-to-end business process integration through Sites Services
    • Find information quickly to better serve customers through Microsoft SharePoint 2010 Business Connectivity Services

Contact Blue Horseshoe to learn more about how Dynamics AX for Retail can work for you.